WebMail 3.0 User's Guide

Contents:

• In-Box
  • Sort Order
  • Mark Mail
  • Top and Bottom Toolbars
• Read Mail Messages
• Reply to Sender or All
• Forward Message
• Delete Message
• Compose Mail
• Attachments
• Spell Check
• Check for New Mail
• Mailboxes
  • Create a Mailbox
  • Rename a Mailbox
  • Delete a Mailbox
  • Move a Message to a Mailbox
• Address Book
  • Add a New Address
  • Edit an Address
  • Delete an Address
  • Create an Address Group
  • Use an Address Book
  • Address Book Menu
  • Export/Import an Address Book
• Settings

In-Box

The In-box is displayed at login. Unread messages are highlighted in yellow, with all text bold and underlined. All new messages are displayed when you login.

Sort Order

• The default sort order is by arrival date/time with the oldest, unread message displayed first.
• To temporarily change the current mail folder sort, click the From, Subject, or Date column heading.
• To reverse the selected sort order, re-select the chosen column heading.

Mark Mail

• Check the box to the left of the message to select it. Marking is useful if you want to do the same thing with several messages on the page, such as deleting or copying a group to the same mail folder. By default, WebMail does not mark messages across multiple pages.
• Note: After you've marked messages, you must take action on those messages before you do something else (such as move to another page of messages or read a message). If you do something else before you have taken action on the marked messages, the marks are canceled.

Read Mail Messages

• Unread messages are highlighted in yellow, with all text bold and underlined.
• Attachments are indicated by presence of the attachment icon. Attachment(s) show up as links in the e-mail message.
• To read a message, do one of the following:
  • Click on the name of the person in the From column
  • Click on the subject text in the Subject column.
• View an Attachment
  • Open the message.
  • Click the attachment name.
  • You will be prompted to Open it or Save it to disk.
  • Note: If the attachment appears garbled when it opens or if GopherMail prompts you to save the document to disk, then you probably do not have the right software to read or convert this attachment. This is the most common problem that people have with attachments. Contact the sender to find out what software is needed to open the file.  
• Perform Message functions:
• • Mailboxes: Return to the mailbox(es) (mailboxes=folders)
  • Write a New Message: Create a new message
  • Reply to All Recipients: Reply to the sender and all other recipients of the message
  • Reply to Sender: Reply to the sender of the message
  • Forward: Forward the message to another sender. NOTE: any attachments must be manually re-attached.
  • Move Message to: Move the message to another mailbox (folder)
  • Delete: Mark the message as 'to be deleted'. The message will remain marked until you check Un-deleted or Permanently Removed.
  • View Raw Message Text: View the detailed SMTP header of the message
  • Add sender to Address Book: Add the sender's name and address to your Address Book
  • << Previous: Navigate to the previous message
  • Next >>: Navigate to the next message
  • Delete & next >>: Delete the current message and navigate to the next message
  • << Delete & previous: Delete the current message and navigate to the previous message
  • Log Out: Clear your authentication credentials from your Web browser

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Reply to Sender or All

• Click 'Reply to Sender' to reply to the original sender of the message.
• Click 'Reply to All Recipients' to reply to the sender as well as everyone who received the original message.
• A new Write Message window opens, containing the entire contents of the original message. Each line begins with at least one > (greater-than character), indicating that it is part of a forwarded message and allowing you to comment line-by-line.
• The sender's e-mail address fills the To: field, and a blank field below allows you to add more e-mail addresses.
• The Subject field begins with "Re:" and repeats the original subject line.
• Use WebMail's Cut/Copy/Paste features to add, delete, or move text.

Forward Mail

• Click on the message you would like to send on to somene.
• Click Forward.
• A new Write Message window opens, containing the entire contents of the original message. Each line begins with at least one > (greater-than character), indicating that it is part of a forwarded message and allowing you to comment line-by-line.
• Enter the recipient's e-mail address in the To: field.
• The Subject field begins with "Fwd:" and repeats the original subject line.
• Use WebMail's Cut/Copy/Paste features to add, delete, or move text.
• Messages with attachments do not include the attachmnts whn the message is forwarded.

Delete Mail

• Mark the message(s) to be deleted:
  • One or more messages - click the check box to the left of the message.
  • All messages on a page - click the 'Select All on Page' link in the left sidebar (under Messages).
• Click 'Delete Checked' link on the left sidebar.
• The mail is marked as deleted and is not immediately removed from your mailbox, allowing you the opportunity to undelete it.
• When you are certain you will not need the deleted message(s), click on Permanently Remove all deleted messages. Once this is done, messages cannot be restored.

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Compose Mail

• Click on the Write a New Message button. You'll get a blank form with standard To, Subject, and Message sections.
• Fill in the form using WebMail's simple text editor; the editor supports standard Edit/Cut/Copy/Paste functions.
• Click the Send This Message button (two locations: upper left panel, or directly below the message field).
• From: anything typed in this box will appear in the "From" column of the recipient's mailbox. WebMail inserts your real e-mail address after this information, surrounded by <>.
• To: the recipient's e-mail address. Use commas to separate multiple addresses.
• CC: (Carbon Copy) the e-mail address(s) of the person(s) you want to receive a copy of the message. This/these will be visible to all recipients of the message. Use commas to separate multiple addresses.
• BCC: (Blind Carbon Copy) When sending an e-mail, if you BCC someone, you're sending them a copy of your e-mail, but not allowing the recipients in the To or CC fields of your e-mail client to know that the BCC recipient(s) was sent the message as well. Use commas to separate multiple addresses.
• Subject: Click in the text entry box to the right of the Subject label and type a subject line. (A good subject line is brief yet descriptive. People who get many messages sometimes decide when, or if, to read a message based on its subject line.)
• Message: Click within the Message section and type your message. The window will automatically grow to make room for larger messages. Use standard Edit>Paste commands to insert information you copy from other electronic documents. You can also use the standard Edit>Cut/Copy/Paste commands to move sections of the message you are writing.
• When you are finished writing, click the 'Send This Message' button to deliver your message. If you decide you do not want to send the message, click the Cancel button.

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Attachments

Attaching Files

1. Click Browse to navigate your computer to the file you'd like to attach to the message.
2. Select the file and click Open.
3. Click Attach (this actually uploads the file to WebMail).
4. Repeat steps 1 and 2 as necessary for attaching multiple files.

View an attachment

Attachments are indicated by presence of the attachment icon.

1. Open the message. Attachment(s) show up as links in the e-mail message.
2. Click the attachment name.
3. You'll be prompted to Open it or Save it to disk.
4. Note: If the attachment appears garbled when it opens or if GopherMail prompts you to save the document to disk, then you probably don't have the right software to read or convert this attachment. This is the most common problem that people have with attachments. You may need to contact the sender to find out what software is needed to open the file. 

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Spell Check

• View the message you wish to Spell Check.
• Click the Spell Check button.
• The original message is displayed, with potential corrections listed below. The unrecognized spellings/words are highlighted, and a number of suggestions are listed, as well as a blank field for you enter your own correction.
• Click on a suggested spelling/word to correct it, or type in a change and then click on change.
• Click Finished when done, or click Cancel to leave Spell Check.
• A message will display, asking whether you're finished with your spelling check. Click OK to save the changes, or Cancel to revert to the original version.

Check for New Mail

• Click on the 'Check for New Mail' link to connect to the server and check for new messages.
• Caution: Do not click this too often, as it overloads the mail servers and will cause e-mail slowness.  

Mailboxes (Folders)

Use Mailboxes (folders) to organize your WebMail messages. This helps you keep track of messages and keep your Inbox relatively small. Keeping a small number of messages in your Inbox will minimize the time it takes to open and display your e-mail messages. Mailboxes are usually grouped according to type, such as personal, work, Course A, and so on.

Create a Mailbox

• Scroll to the bottom of the Mailboxes list on the left sidebar. Click on the 'Create a New Mailbox' link.
• Enter the name for the Mailbox in the blue box next to the New button.
• Click the New button
• The Mailbox you created becomes the active folder. To return to the In-Box, click on In-box in the Mailboxes list.

Rename a Mailbox

• Click the Mailbox name in the left sidebar.
• Scroll down and click on the Rename this Mailbox' link. An updated window will appear.
• Type a name in the box below "In-Box', and click 'Set'.

Delete a Mailbox

• Delete all the messages in the Mailbox you're removing. You can only delete a mailbox if it has no mail messages inside it.
• Once it's empty, this sentence will display: This Mailbox is Empty. Delete It?
• Click on 'Delete It?' to delete the mailbox. You'll be returned to the In-Box.

Move a Message to a Mailbox

• Locate the message(s) you want to move, then click in the check box next to each e-mail message you wish to move to another folder. (You can select multiple messages.)
• From Move Checked to: pull-down list, select the mailbox where you want to move the message to.
• Click the Move Checked to: link.
• Your checked message(s) is(are) now marked for deletion and moved to the mailbox selected.

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Address Book

WebMail's Address Book allows you to save names and e-mail addresses, insert them into other messages, and import/export address books from/to other mail programs.

Add a New Address

1. Click the Address Book link to open your Address Book.
2. Click in the field to the right of New, under Name, and enter a contact name.
3. Tab over to or click in the Address field and type in the full e-mail address.
4. Click the Add button. Once an entry is added, it will appear in a pull-down list next to the address fields when you write a new message.

Add an Address from a Message

1. Click on the From: person's e-mail address to add it to your Address Book.
2. If successful, you'll see Added: person to address book.

Edit an Address

1. Check the box next to the name/e-mail address or group you want to edit.
2. Click 'Edit' and make changes.
3. Click 'Apply Changes'.
4. You can simultaneously select more than one name/e-mail address or group to edit.

Delete an Address

1. Check the box next to the name/e-mail address or group you want to delete.
2. Click Delete to permanently remove e-mail address information
3. You can simultaneously select more than one name/e-mail address or group to delete. Deleting a group will not delete the names/addresses within your address book.

Create an Address Group

1. Group: click the check box next to each address you'd like included in a Group.
2. Click Group. You'll be prompted to Name: the group.
3. Press Enter/Return to accept the changes. Once an entry is added, it will appear in a pull-down list next to the address fields when you Write a New Message.

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Use the Address Book

1. Click on the Address Book tab at the top of the window.
2. Check the check box next to each name/e-mail address and/or group you want to e-mail.
3. Click 'Write To' link on the left sidebar. A new Compose Mail window will appear. The selected recipient (s) will appear in the e-mail message you send.

Address Book Menu

• The second To: field within the Write a New Message window displays all of the addresses in your address book.
• Click the downward-pointing triangle to view all of your addresses.

Export Address Book

• This feature allows you to save a copy of your address book into a file format recognized by other e-mail applications. The three export formats are plain text, .VCF, and LDIF.
  Note: This can only export your entire address book.

• Plain Text (text that is understood by all programs):
• 1. Click the as Plain Text link
  2. Click Save to Disk
  3. Click OK This option saves your address text file to your default download location, usually your desktop.

• .VCF (Virtual Card File; a format recognized by many programs, including Outlook):
• 1. Click the as .VCF (for Outlook) link
  2. Click Save to Disk
  3. Click OK This option saves your address text file to your default download location, usually your desktop.

• LDIF (a structured text file used for sharing information between E-Mail clients, including Netscape):
• 1. Click the as LDIF (for Netscape) link
  2. Click Save to Disk
  3. Click OK This option saves your address text file to your default download location, usually your desktop.

Import Addresses

This feature allows you to convert data into the common file format of an application.

1. Click Browse.
2. Locate the LDIF file (.ldif) or the .vcf file (.vcf) you want to import.
3. It will be named your internet ID-address book. Click the file once and click Open
4. Click Import
   Note: Text files cannot be imported, and only unique addresses will be imported.

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Settings

• Click the Settings option to personalize your e-mail settings. After all desired changes have been made click 'Apply My Changes' to save the changes.
• "Real" Name: characters in this field are inserted in front of your e-mail address in all outgoing mail messages (example: student stud1234@umn.edu).
• Signature field characters will automatically append to every new message you send. A signature should be brief (no more than a few lines) and should contain contact information, such as department or phone number. Avoid using the [Tab] key to align text. The spacing may look different or uneven on others' displays. Instead, use dashes or commas to separate text phrases. For best results, include a few blank lines before you enter your text.
• Attribution line: is added above the quoted text of Reply messages. The default is "on DATE, NAME wrote:" and can be customized to include ADDRESS as well. WebMail will fill in the correct date, sender's name, and sender's e-mail address.
• Page Size: by default, WebMail displays 10 messages per page. You may customize this, but keep in mind that longer lists display more slowly.
• Sent-mail Mailbox: To save a copy of all messages sent, select sent-mail from the dropdown list.
• Extra Header Lines: this is a special programmer field; leave it blank unless you are very familiar with RFC822 headers.

Start GopherMail

Contents

Introduction

What's IMAP?

Welcome Screen

Menu Bar

Search Mail Messages

My Folders

In-Box

• Sort Order
• Mark Mail
• Top and Bottom Toolbars

Read Mail Messages

• View an Attachment

Reply to Sender

Get Mail

Compose Mail

Using Roles/Identities

Folders

• Create a Folder
• Rename a Folder
• Delete a Folder
• Move a Folder
• Search Within a Mail Folder
• Define Favorite Folders
• Download a Folder

Contacts

• Search METNET Directory
• Add a Contact Manually
• Add a Contact Directly from E-mail
• Edit/Delete a Contact
• Create a Distribution/Group List
• Select a Contact
• Search Contacts
• Export/Import an Address Book

Settings

• General Settings
• Display Settings
• Compose Settings
• Advanced Settings
• Personal Dictionary
• Identities/Roles
• Internet Account Options

Attachments

Introduction

GopherMail is a Web browser-based e-mail program that can be used by anyone whose e-mail address ends in @metnet.edu. GopherMail uses IMAP protocol.

What is IMAP?
IMAP is an acronym for Internet Message Access Protocol. An IMAP e-mail client stores all of your mail on a central server, giving you access to all your messages, old and new, anywhere a Web browser is available.

Welcome Screen

• Display Settings - Specify the default Number of recent messages to display at log in. The maximum number is 100.
• Stop the welcome screen from appearing - click the checkbox to left of "Show this screen next time you log in".
• Continue to In-box - click the 'Proceed' button.

Menu Bar

The Menu Bar consists of buttons to access Management Tools for your Mailbox. Buttons include: Get Mail, Folders, Compose, Contacts, Settings, Help, and Logout. See explanation of each tool below for more information.

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Search Mail Messages

Search allows you to select a subset of messages within the current mail folder (not across folders). After you've obtained this subset, you may mark them all and take action on them as a group (example: copy them to folder). See "Search a Mail Folder" below for more information.

My Folders - By default, the following folders are included with every account and appear on the left-hand sidebar: In-box, Drafts, and Sent-Mail. Click on a folder name to display the messages within it. Additional folders may be created by the account holder and will be displayed below the default folders. See "Folders" for more information.

In-Box

The In-box is displayed at login. Unread/new messages are shown in bold type and have an asterisk (*) in the Status column. All new messages are displayed when you login.

Sort Order

• The default sort order is by arrival date/time with the oldest, unread message displayed first.
• To temporarily change the current mail folder sort, click the Date, From, or Subject column heading.
• To reverse the selected sort order, re-select the chosen column heading.
• To permanently change the default sort order of your messages, select Settings>Display Settings. Click on the 'Display' tab and choose the sort order that you wish to use. Click the button 'Change for this and future settings'.
• Regardless of how you choose to sort your messages, GopherMail will always navigate to the page with your oldest, unread message at login.

Mark Mail

• Check the box to the left of the message to select it. Marking is useful if you want to do the same thing with several messages on the page, such as deleting or copying a group to the same mail folder. By default, GopherMail does not mark messages across multiple pages.
• Note: After you've marked messages, you must take action on those messages before you do something else (such as move to another page of messages or read a message). If you do something else before you have taken action on the marked messages, the marks are canceled.

Top and Bottom Toolbars

The Top and Bottom toolbars display action buttons (delete, purge), number of messages in the mailbox, and a dropdown menu with navigation tools.

Delete

• Click the check box to the left of each message you wish to delete, and then select Delete Marked from the drop–down menu.
• The mail is marked as to be deleted and is not immediately removed from your mailbox. It may be undeleted until it has been permanently removed. (Use 'Other Actions' dropdown menu.)

Purge

• To permanently delete the messages, select Purge. A screen will display, and you may click Okay to confirm the purge, or Cancel to cancel it.
• If the confirmation screen does not appear, you must change GopherMail's Settings. Go to Settings > General and check the Confirm purge of deleted messages option. Purged messages can't be recovered.

Other Actions Dropdown Menu - Take action on a marked message. Actions include: undelete, mark as read, mark as unread, forward marked message, move to a selected folder.

Read Mail Messages

To read a message, do one of the following:

• Click on the name of the person in the From column
• Click on the subject text in the Subject column.

Attachments are indicated in the message list by a paper clip icon. Attachment(s) show up as links in the e-mail message.

View an Attachment

• Open the message.
• Click the attachment name.
• You will be prompted to Open it or Save it to disk.
• Note: If the attachment appears garbled when it opens or if GopherMail prompts you to save the document to disk, then you probably don?t have the right software to read or convert this attachment. This is the most common problem that people have with attachments. Contact the sender to find out what software is needed to open the file.  

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Reply to Sender

• Click 'Reply' to reply the original sender of the message.
• Click 'all' to reply to the original sender plus all the original recipients.
• A new Write Message window opens, containing the entire contents of the original message. Each line begins with a least one > (greater-than) character, indicating that it is part of a forwarded message and allowing you to comment line-by-line.
• The sender's e-mail address fills in the To: field. If you selected Reply all, the other e-mail address( es) fill in the Cc: field. Add additional e-mail addresses, separated by commas, in the To:, Cc:, or Bcc: fields.
• The Subject field begins with "Re:" and repeats the original subject line.
• Use GopherMail's Cut/Copy/Paste features to add, delete, or move text.

Attach Files

• The combined total size of all attachments cannot exceed 10 MB. There's no size limit for receiving attachments, although your mailbox space limit is 1 GB. To send a larger attachment, use a compression utility to reduce the file's size (examples: StuffIt, WinZip).
• While composing a message, select the Attach files button.
• Click Choose File to navigate on your computer to the file you'd like to attach to the message. Follow standard conventions for selecting directories and files.
• Click Attach File to upload the file to GopherMail.
• Repeat as necessary to attach multiple files.
• Click the 'Send' Button to send your reply.

Get Mail

• Click on the 'Get Mail' button to connect to the server and check for new messages.
• Caution: Do not click this too often, as it overloads the mail servers and will cause e-mail slowness.  

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Compose Mail

• Click the 'Compose' Button button. A blank form with standard To, Subject, and Message sections appears.
• Fill in the form using METNET Mail's simple text editor. The editor supports standard Edit/Cut/Copy/Paste functions.
  
  • From: Anything typed in this box will appear in the "From" column of the recipient's mailbox. METNET Mail inserts your real e-mail address after this information, surrounded by <>.
  • To,Cc, and Bcc Fields: Click in the text entry box and enter the recipient's e-mail address. Use commas to separate multiple addresses.
  • Cc: (Carbon Copy) The e-mail address(s) of the person(s) you want to receive a copy of the message. This/these will be visible to all recipients of the message. Use commas to separate multiple addresses.
  • Bcc: (Blind Carbon Copy) When sending an e-mail, if you Bcc someone, you're sending them a copy of your e-mail, but not allowing the recipients in the To: or Cc: fields of your e-mail client to know that the Bcc recipient(s) was included as well. Use commas to separate multiple addresses.
  • Subject: Click in the text entry box (to the right of the Subject label) and type a subject line. (A good subject line is brief yet descriptive. People who receive many messages sometimes decide when, or if, to read a message based on its subject line.)
• Using the Contact List to fill in addresses
  
  • A list of contacts appears to the right of the message box. Click on a name from the list.
  • Click on the To, Cc or Bcc button. The address will be added to the appropriate box above the message.
• Message: Click within the Message section and type your message.
  
  • Use standard Edit>Paste commands to insert information you copy from other electronic documents. You can also use the standard Edit>Cut/Copy/Paste commands to move sections of the message you are writing.The window will automatically expand to make room for larger messages.
  • Note: Composing e-mail with HTML or rich text elements, such as bold or italics, is not supported. Viewing HTML is supported.
    

• Attach files:  The combined total size of all attachments cannot exceed 10 MB. There's no size limit for receiving attachments, although your mailbox space limit is 1 GB. To send a larger attachment, use a compression utility to reduce the file's size (examples: StuffIt, WinZip).
  • While composing a message, select the Attach files button.
  • Click Choose File to navigate on your computer to the file you'd like to attach to the message. Follow standard conventions for selecting directories and files.
  • Click Attach File to upload the file to GopherMail.
  • Repeat as necessary to attach multiple files.

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Using Roles/Identities

It is possible to create additional Roles (also known as identities). For information on how to define a role, please see the Identities/Roles section. When you compose a message, you may select an existing role/identity. This means that you can log in with one account and send an e-mail message from another account. Click the 'Compose' button at the top of the screen. Select the appropriate Role from the Roles list. Choose 'Default' if you do not wish to use one of the defined roles.

Folders

GopherMail stores folders on the server, not on your own computer, which allows access to stored e-mail messages from anywhere in the world. Although you are not required to create such a storage system, we recommend it as it reduces the risk of a particular mail folder becoming too large.

By default, all the directories and folders are stored in the mail directory.

Folders are used for saving e-mails on the server for later use. They are usually grouped according to type, such as personal, work, Course A, and so on.

Create a Folder

• Click the Folders icon.
• Type a folder name in the Create folder: field.
• Click Create.

Rename a Folder

• Click the Folders icon.
• Locate the folder you want to rename and click Rename.
• Type a name in the field next to New name, and click Rename.

Delete a Folder

• You can only delete a directory if it has no mail folders inside it.
• Click the Folders icon.
• Locate the folder you want to remove and click Delete.
• Click Okay to confirm the folder deletion, or Cancel to cancel.

Move a Folder

• The Directory field shows the name of the current directory (default mail). Entering the name of another directory and then selecting Apply will display the contents of that directory.
• Type mail in here at any time to return to the default mail folders list.
• The Filter field allows selection of mail folders by name. For example, typing sent into the Filter field will, once the Apply button is selected, cause the display to change to show only mail folders with sent in their names.

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Search Within a Mail Folder (not across folders)

Text Search (field next to Search button on the right): Allows messages to be selected depending on whether a part of the message contains information from these fields:

• From: sender's name or e-mail address.
• Recipient: e-mail address or name in the To: or Cc: fields.
• Subject: searches the subject line.
• Text: body text string and header information, including Subject:, From:, To:, Cc:, Bcc:, Date:, Message-Id:, etc.

Search Hints

• Use partial phrases and keep search terms simple.
• Mail allows you to use the following Boolean operators in a search: OR, AND, NOT. For example, in the From field you could search for Brad OR Mike. The OR, AND, NOT operators are case-sensitive, meaning they must all be uppercase. If they are lower case, or a mixture of upper and lower case, your query will search for those words explicitly instead of treating them as operators.
• The search queries, on the other hand, are case-insensitive. This would mean that a query for all messages from Brad would return the same results as a query for all messages from Brad.

After a search, additional buttons appear:

• Clear Search: Returns you to the complete list of messages.
• Advanced Search
  • Search Menus: text, date, status, size. Search parameters will change depending upon which of these criteria was selected.
  • Status: seen (read), unseen, deleted, not deleted, answered, not answered.
  • Size: larger or smaller than the chosen size.
  • From, To, Cc, Recipient, Participant, Subject, or Text, Contains/Does Not Contain. 

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Define Favorite Folders

GopherMail allows you to define a list of Favorite mail folders. This list appears in the pull-down listing in the common toolbar, replacing the list of default folders. Once you have one or more Favorite mail folders, an expanded set of actions becomes available on the Message List screen.

• Click the Folders icon.
• Click 'Favorite Folders'.
• Locate the folder you wish to define, and click 'Add to Favorites'.
• The selected folder will be listed below the INBOX, and above the remaining folders of your mailbox.
• Once you have selected one or more folders to Add to Favorites, the status line updates.
• 'Make Preferred' allows you to select one mail folder as a dominant Favorite. Once you select this, the listing for that folder changes. If you subsequently wish to change your Preferred folder, simply select a different folder to Make Preferred. Having a Preferred folder means that that becomes the default folder listed in the pull-down listing in the common toolbar.
• Click 'Remove from Favorites' to remove a folder from the Favorite Folders group.

Download a Folder

• Click the Folders icon.
• Click Download Folders.
• Navigate to the folder you wish to download, and then click Download. Your browser may prompt you to choose a 'save' location on your computer.

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Contacts

Search Directory - Searches the METNET Directory. Only individuals with public entries in the Directory will appear.

Add a contact manually

• Click the Address book icon.
• Click in the field to the left of the Create entry button, and type in the full e-mail addresses), (separate multiple addresses with commas).
  
  • Nickname: The common name by which the e-mail account owner is known, set to <none> by default. This can be used as an address shortcut when composing a message. Nicknames are required and must contain no spaces.
  • Name: Contact name(s).
  • Click Add Entry to add, or Cancel to cancel.

 Add a contact directly from an e-mail message

• Open the e-mail message.
• Click on the person's e-mail address link (in the From: field).

Edit/Delete a contact

• Check the box next to the name/e-mail address or group you want to edit.
• Click Edit and modify the contact information; then select Add/Update entry.
• Click Delete entry to permanently remove it.
• To edit/delete multiple contacts, click the boxes to the left of the contacts before clicking Edit.

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Create a Distribution/Group list

• Click the box to the left of an e-mail address to select it.
• If prospective group member addresses appear on different pages of the address book, manually create a group by entering the nicknames of existing group members or full e-mail address, separated by commas.
• Select 'Group Marked' from the pull-down menu
• Click 'Go'.
• Modify the information, then select 'Add entry'.

Note: GopherMail's address book cannot select addresses across pages of the address book to create a group. In the [Address( es)] field, enter either the full e-mail address of the group members or the nicknames of existing address book entries. Addresses must be separated by commas. Enter a nickname for the group. Then click [Add Entry]. To address an e-mail to the group, enter the group's nickname in any of the recipient's address field(s).  

Select a Contact to Send a Message

• Click the 'Compose' icon to open the message composition window.
• Type the nickname you with to use.
• Click the 'Ee'xpand Names' button.
• Click the 'Contacts' icon to open the contact list.
• Click the checkbox next to each contact that you want to send the message to.
• Click the To>> (or Cc>> or Bcc>>) box( es).
• Click the 'Add marked to draft' button to return to the message composition window.
• Each address book entry appears on a separate line.

Search Contacts

• Click Search.
• From the first drop-down menu, select Nickname, Name, or Address to search on.
• From the second drop-down menu, select contains, is, begins, or ends:
  • Is - if you are certain of the exact term;
  • Begins, ends, or contains - if you're unsure or wish to retrieve a potentially wider selection.
• Select the Search button.
• After the initial search, use the any/all toggle:
  • Any - to return entries that match one or more criteria
  • All - to return entries that match all the specified criteria 

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Export an Address book

This function will save a copy of your address book into a file format recognized by other e-mail applications. This can only export your entire address book at once.

• Click Transfer.
• Choose an option:
  • Export txt - to exported it as a tab delimited file. Each address book entry is separated by a hard-return; each field is separated by a tab.
  • Export CSV - to export it as a comma separated values file. Use your browser's Save feature to navigate your hard drive. Each address book entry is separated by hard return; each field is separated by a comma. Use this option when importing into Outlook and Outlook Express.

Import an Address Book from your computer

• Choose file: Click in the box to the left of the 'Browse' button.
• Browse to the location of the address book on your local disk.
• Click the Import Contacts button.

Settings

• Click the Settings icon.
• Click one of the buttons in the left hand column (General, Display, Compose, Advanced).
• Select the duration for the change(s):
  • 'Cancel' - immediately cancels any edits.
  • 'Change for this session' - applies only to the current session.
  • 'Change for this and future sessions' - applies for each session until the change is altered.

General Settings

• In style: Drop-down list of available looks /styles
• Able welcome screen: whether the initial "Welcome" screen is displayed when you log in.
• Confirm purge of deleted messages - If this is checked, attempts to expunge messages will generate a screen asking you to confirm or cancel deletion.
• Confirm folder deletion: If this is checked, attempts to delete folders will generate a screen asking you to confirm or cancel deletion.
• Confirm Logout: Default is unchecked, meaning that selecting 'Logout' on any screen will log you out immediately. Checking this will generate a screen asking you to confirm or cancel your logout.

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Display Settings

• Use icon: Display icons or text for GopherMail's links and navigation.
• Duplicate icons below message: A duplicate common toolbar (the icons/text appearing at the top of every screen) appears below the message list.
• Display text/html sections inline: Many messages consist of both text and HTML. If this option is unchecked, then when messages have a Content-Type: text/html header and the HTML section is selected, the raw HTML is shown rather than being rendered (i.e., formatted).
• Display text/* sections starting Display text/* sections starting <html>. Some messages are in HTML but do not have the correct Content-Type headers (particularly spam messages). If this option is unchecked, these messages are displayed as raw HTML rather than being rendered (formatted).
• Preserve MIME type when downloading attachment: Whether attachments where the type can be handled by the browser (for example images in GIF or JPEG format) are displayed in the browser when the attachment is selected. When the option is checked an attachment of a type the browser can handle is displayed when selected; otherwise the browser's "Save As..." dialog box appears, allowing you to save the attachment to your local system for later processing. If the option is unchecked, selecting any attachment will bring up the browser's "Save As..." dialog box.
• Messages sort order: The way all mail folders are sorted (presented). The default is Arrival, meaning that messages are presented in the order they arrive in the mail folder. Alternative orders include Date, From, or Subject.
• Messages per page: The number of messages displayed on each screen (100 message maximum).
• Address book sort order: The way address book entries are sorted. The default is Order, meaning entries are presented in the order they've been added to the address book.
• Address book entries per page: The number of addresses displayed on each screen in the address book.
• Alt Addresses: A comma-separated list of alternative addresses that you may use to send e-mail. This controls what is shown in the From column of the message list. Messages from any of your defined addresses will show whom they are to rather than whom they are from.

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Compose Settings

• Save copies of sent messages: Saves a copy of each e-mail you send.
• Sent Mail Folder: Name of folder where a copy of each sent e-mail is stored.
• Postponed Messages Folder: Folder where postponed messages are saved (drafts).
• Skip quoted text on spell check: Do not spell check text that is inside quotation marks.
• Spell Check Language: The language the dictionary will use to verify the correct spelling of words you spell-check, American English by default.
• Compose window size: The size of the area in which you type e-mail messages, by default 80 columns by 14 rows.Default domain: A common address that your e-mails will be sent to. GopherMail allows you to type just the internet ID of a University e-mail address, as it appends the umn.edu domain name automatically.
• Nickname: An easily remembered shorter substitute for an e-mail address. Nicknames can be used in place of the real e-mail addresses in the To, Cc, and Bcc fields of outgoing messages.
• Signature: Information appended to the bottom of a sent message. By convention, this is four lines or less and is preceded by a separator line -- . If you create a signature here, the separator line and signature are automatically included in the text field on the Compose screen. This is blank by default.
• Advanced Settings
• Mail directory (mail, by default).
• Suppress dotfiles (files starting '.') from folder listing.
• Folder list should have which at the top of the page?
• Create a folder (default).
• Search for a folder.
• Use persistent marks (slower, sometimes useful).
• Zoom automatically after search.
• Unmark messages after aggregate operation.
• Use persistent marks.

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Personal Dictionary

You can add words to your personal dictionary that are not included the system dictionary (e.g., proper names, jargon, etc.). Spelling is case-sensitive. Words are sorted alphabetically, with capitalized (uppercase) words appearing before lowercase words.

• Add a word: Type the word in the Add field, then click the Add button.
• Remove a word: Type the word in the Remove field, then click the Remove button (or click the relevant word in the list for immediate removal).

Identities/Roles

Roles (also called Identities or Aliases) are designed to handle cases where you need to compose, reply to, or forward mail wearing another 'hat'.  For example, you may opt to have a 'personal' Role as well as a 'work' Role. Roles specify what appears in the From: and Reply-To: fields of a message and enables a tailored signature for each Role.

Add a new Identity/Role

• Click Identities.
• Click Add new role.
• Alias: Name of the role as it will appear on the Roles screen.
• From personal name: Added directly in front of your e-mail address.
• From address: To override your default e-mail address
• Reply to address: To add it into the Reply-To header of messages composed using this Role.
• Fcc: Select a folder to store copies of messages sent using this Role (rather than the default sent-mail folder).
• Signature: Role information to appear at the bottom of a message. By convention, this is four lines or less and is preceded by a separator line -- . If you create a signature here, the separator line and signature are automatically included in the text field on the Compose screen.
• Click Add/Update entry to add the Role.

Delete an Identity/Role

• Click Identities.
• Existing roles will be listed; select the Role you wish to delete.
• Click Delete entry. 

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Internet Account Options

• Click to display your Account options page in a new browser window.
• Enter your Internet ID and password, and then choose one of these Options:
  
  • Change my UMN Internet Password
  • Incoming E-Mail controls including allowed and denied senders list.
  • E-Mail forwarding and autoreply.
  • E-mail storage and quota.
  • Change personal information @ One Stop.

Attachments

Send Attached Files

The combined total size of all attachments cannot exceed 10 MB. There's no size limit for receiving attachments, although your mailbox space limit is 1 GB. To send a larger attachment, use a compression utility to reduce the file's size (examples: StuffIt, WinZip).

While composing a message, select the Attach files button.

• Click Choose File to navigate on your computer to the file you'd like to attach to the message. Follow standard conventions for selecting directories and files.
• Click Attach File to upload the file to GopherMail.
• Repeat as necessary to attach multiple files.
• Receive Attached Files

View an attachment

• Attachments are indicated in the message list by a paper clip icon.
• Open the message. Attachment(s) show up as links in the e-mail message.
• Click the attachment name.
• You'll be prompted to Open it or Save it to disk.
• Note: If the attachment appears garbled when it opens or if GopherMail prompts you to save the document to disk, then you probably don't have the right software to read or convert this attachment. This is the most common problem that people have with attachments. You may need to contact the sender to find out what software is needed to open the file. 

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