E-Mail Frequently Asked Questions (FAQs)
METNET E-Mail Retirement Questions
When was METNET E-mail discontinued?
EFFECTIVE JANUARY 1, 2012, METNET E-MAIL is retired. Incoming mail is no longer being received. April 18, 2012 was the final day to login to view old messages and contact information.
Can I retrieve my messages that are stored in my METNET account?
No. Old messages can no longer be retrieved.
Why did METNET discontinue E-Mail Services?
METNET (Metropolitan Educational Telecommunications Network) previously contracted with the University of Minnesota to provide student E-mail services for Metropolitan MnSCU schools for the past 15 years. The University of Minnesota retired the E-mail service (GopherMail) and moved to an outside E-mail service. After evaluating alternatives, METNET member schools have all decided to move to outside E-mail services as well. The reduced costs and increased capabilities of the outside E-mail services such as Google and Microsoft now make those services far more effective than to continue to provide the service internally. All METNET member institutions have moved to another E-mail service.
What are my options for replacing my METNET E-mail account?
All previous users of METNET E-mail will need to obtain a new e-mail account. Most schools are providing e-mail accounts to registered students. See information below for links to school E-mail information.
If I am no longer a registered student what are my E-mail alternatives?
There are many Internet Service Providers that offer services including E-mail for a fee. Comcast, Quest, and Charter are some examples. There are many online options for a free E-mail accounts. Some of the frequently used providers are listed below. These links are provided as a small sample of possible E-mail service providers. METNET does not endorse nor recommend any individual provider, nor provide any technical support for any E-mail service provider.
Gmail - http://mail.google.com/mail
Yahoo - http://mail.yahoo.com
Hotmail/Windows Live - http://www.hotmail.com
Where can a student find information about their new school E-mail account?
Select your school. (Opens in new browser window)
Can I set forwarding from my METNET account to my new e-mail address?
No, forwarding is no longer available.
Is there a way to export the address book in order to add my contacts to my new e-mail service?
No, METNET GopherMail has been shut down.
I am faculty (or staff). Will I still use my METNET account for my Connect access?
Faculty and Staff MnSCU StarID accounts. For more information, go to the METNET-Connect Get Connect page.